Hong Kong tracking number

Proof of Shipment (POS):

  • Information required for unauthorized payments/chargebacks:
  • You’ll need to provide documentation via fax, upload or entered (if online tracking number) in the resolution center that shows:
  • Status as shipped or delivered, or shows a postmark
  • Date of shipment
  • Recipient’s address, showing at least city, zip code, state, or country (or equivalent)
  • Note : PayPal's ability to successfully resolve claims and chargebacks relies on the information you provide. Providing all the useful information you can, may increase your chances of successfully recovering the funds, especially for the buyer’s shipping address.
  • Examples of POS:
  • Hongkong Post services that provide POS:
  • Other carriers that provide POS: any shipping company that provides door-to-door service, including DHL, Federal Express, UPS, TnT
  • Note: Other forms of Proof of Shipment from the Hongkong Post or another credible shipping services will be accepted if they meet the criteria above.

    1. Has Hongkong Post postmark with date sent
    2. Tracking number (optional)


    1. Tracking number (optional)

    1. Recipient’s address, showing at least city, zip code, state, or country (or equivalent)
    2. Has Hongkong Post postmark with date sent
    3. Tracking number (optional)

  • Where can I get a POS:
  • Offline: When you post your item, you will receive a receipt or ‘certificate of posting’ from the shipping service. Please keep this receipt and make sure that it has a postmark with the date of shipment and destination.
  • Online: If you ship your item with tracking such as registered mail or EMS/Speedpost with the Hongkong Post, or Fedex, UPS, TnT etc., you can obtain your proof of shipment online at the carrier’s website.
  • For example, if you ship with the Hongkong Post registered airmail online Proof of Shipment can be obtained by entering the tracking number on the Hongkong Post website at:
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