Samsung Hong Kong
Keep your mobile up-to-date, safely and quickly
Upgrade to the latest software available for your phone, and enjoy enhancements likenew features, extra speed, improved functionality, OS upgrade and fixed for any bug.
Option 1. OTA(over the air) without cable
Go to Settings > (More) > About device > Software update > update
Before upgrade by OTA,
- Recommend using a proper Wi-Fi network to avoid abnormal carrier data fee.
- Make sure to charge the battery (more than 50% capacity) and to have the enough device memory. (at least 1GB )
- Do not remove the battery during upgrade.
- Do not use the rooted device.
Option 2. Computer with a cable
Install the 'Kies' and run it after connecting your phone. Simply follow the instructions shown in the 'Kies' software upgrade menu.Go to Kies
Option 3. Visiting the shops
Samsung Experience Shops(SES) are supporting the Smart Service* with softwareupgrade. Ask software upgrade service to Samsung experience Consultant at Samsung Experience Shop; you can enjoy the Samsung device, its accessories and contents freely during theupgrade time.
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